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Problem to initiate LTE connection

Hello,

i have a problem to build up an LTE connection with my Huawei E3372.

The stick is in modemmode and works with the utm and telekom sim card.

When i change the simcard to another provider, it doesn't work.

I think the problem is that the provider doesn't need a username & password and uses auth-chap-md5

Everytime the utm tries to establish the connection i'm getting the following log entries:

2020:11:23-12:23:56 utm pppd[5273]: Script /usr/sbin/chat -v -e -f /etc/chat/REF_IntPppBackup -r /tmp/REF_IntPppBackup finished (pid 5286), status = 0x0
2020:11:23-12:23:56 utm pppd[5273]: Serial connection established.
2020:11:23-12:23:56 utm pppd[5273]: using channel 413
2020:11:23-12:23:56 utm pppd[5273]: Using interface ppp0
2020:11:23-12:23:56 utm pppd[5273]: Connect: ppp0 <--> /dev/wwan0
2020:11:23-12:24:01 utm pppd[5273]: sent [LCP ConfReq id=0x1 <asyncmap 0x0> <magic 0x3cb91459> <pcomp> <accomp>]
2020:11:23-12:24:01 utm pppd[5273]: rcvd [LCP ConfReq id=0x1 <accomp> <pcomp> <asyncmap 0x0> <mru 1500> <magic 0x60a> <auth chap MD5>]
2020:11:23-12:24:01 utm pppd[5273]: No auth is possible
2020:11:23-12:24:01 utm pppd[5273]: sent [LCP ConfRej id=0x1 <auth chap MD5>]
2020:11:23-12:24:01 utm pppd[5273]: rcvd [LCP ConfAck id=0x1 <asyncmap 0x0> <magic 0x3cb91459> <pcomp> <accomp>]
2020:11:23-12:24:01 utm pppd[5273]: rcvd [LCP ConfReq id=0x2 <accomp> <pcomp> <asyncmap 0x0> <mru 1500> <magic 0x60a>]
2020:11:23-12:24:01 utm pppd[5273]: sent [LCP ConfAck id=0x2 <accomp> <pcomp> <asyncmap 0x0> <mru 1500> <magic 0x60a>]
2020:11:23-12:24:01 utm pppd[5273]: sent [LCP EchoReq id=0x0 magic=0x3cb91459]
2020:11:23-12:24:01 utm pppd[5273]: sent [CCP ConfReq id=0x1 <deflate 15> <deflate(old#) 15> <bsd v1 15>]
2020:11:23-12:24:01 utm pppd[5273]: sent [IPCP ConfReq id=0x1 <compress VJ 0f 01> <addr 0.0.0.0> <ms-dns1 0.0.0.0> <ms-dns2 0.0.0.0>]
2020:11:23-12:24:01 utm pppd[5273]: rcvd [LCP EchoReq id=0x0 magic=0x60a 59 4e 4f 54 00 00 00 00 1e 00 00 00]
2020:11:23-12:24:01 utm pppd[5273]: sent [LCP EchoRep id=0x0 magic=0x3cb91459 59 4e 4f 54 00 00 00 00 1e 00 00 00]
2020:11:23-12:24:01 utm pppd[5273]: rcvd [LCP EchoRep id=0x0 magic=0x60a]
2020:11:23-12:24:01 utm pppd[5273]: rcvd [LCP ProtRej id=0x3 80 fd 01 01 00 0f 1a 04 78 00 18 04 78 00 15 03 2f]
2020:11:23-12:24:01 utm pppd[5273]: Protocol-Reject for 'Compression Control Protocol' (0x80fd) received
2020:11:23-12:24:01 utm pppd[5273]: rcvd [IPCP ConfReq id=0x1]
2020:11:23-12:24:01 utm pppd[5273]: sent [IPCP ConfNak id=0x1 <addr 0.0.0.0>]
2020:11:23-12:24:01 utm pppd[5273]: rcvd [IPCP ConfNak id=0x1]
2020:11:23-12:24:01 utm pppd[5273]: sent [IPCP ConfReq id=0x2 <compress VJ 0f 01> <addr 0.0.0.0> <ms-dns1 0.0.0.0> <ms-dns2 0.0.0.0>]
2020:11:23-12:24:01 utm pppd[5273]: Modem hangup
2020:11:23-12:24:01 utm pppd[5273]: Connection terminated.
2020:11:23-12:24:02 utm pppd[5273]: Exit.

i tried to change the config in var/chroot-ppp/etc/ppp/options and var/chroot-pptp/etc/ppp/options-default, but everything i tried didn't work.

Is it possible that the utm is not supporting the auth anymore which is using the provider (chap-md5)?

best regards

hans



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Parents
  • Bok Hans and welcome to the UTM Community!

    I don't know how to solve this.  Perhaps your provider can change your account to work with username and password.  Let us know if that was possible...

    Cheers - Bob

     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
Reply
  • Bok Hans and welcome to the UTM Community!

    I don't know how to solve this.  Perhaps your provider can change your account to work with username and password.  Let us know if that was possible...

    Cheers - Bob

     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
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