Hardware, Installation, Up2Date, Licensing Emergency repair SG210 Rev 2 - dead SSD replacement

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Emergency repair SG210 Rev 2 - dead SSD replacement

Adrien Belcourt1 over 4 years ago

Hi Community,

I need to replace a dead SSD in an SG210 Rev 2 box. Has anyone any experience in doing this?

It looks like it should be straight forward with re-imaging the box after replacing the SSD with a similar spec one.

Any thoughts?

[Hold your RMA thought.... see following for why emergency measures are needed:
https://community.sophos.com/products/unified-threat-management/f/hardware-installation-up2date-licensing/122615/extreme-problems-with-raising-an-rma-for-next-business-day-replacement ]

Thanks in advance,

Adrien.

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0 dirkkotte over 4 years ago

With completely empty SSD, possible the installer don#t recognize the "hardware Appliance".

With RMA HDD this should not be a problem.

Dirk

Systema Gesellschaft für angewandte Datentechnik mbH // Sophos Platinum Partner
Sophos Solution Partner since 2003
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0 nd over 4 years ago in reply to dirkkotte

I also had replaced a ssd once and a fresh hw iso installation was possible, also the device was recognized correctly.
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