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Root partition is filling up

Getting this email. Is there anything I can do from the WebAdmin page? Did the install years ago and have limited knowledge of UNIX.

Root partition is filling up - please check. Current usage: 99%
--
System Uptime : 222 days 5 hours 5 minutes
System Load : 0.24
System Version : Sophos UTM 9.408-4

Please refer to the manual for detailed instructions.



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  • Hi,

    to solve this, you would need to access the device via CLI. (It is not possible to solve this with the gui)

    Your firmware version is very old. Is it possible that auto update download is active?

    Management > Up2Date > Configuration > Firmware Download Interval

    This would explain the problem

    you would need to check this to solve the problem:

    Management > System Settings > Shell Access: Allow access

    loginuser

    su -

     

    df -h

    ll -h /var/up2date/sys

    ll -h /var/up2date/sys-install/

     

    cd /

    du -hs *

     

    and have a look on this output

     

    Regards

  • I'm sure MrBleidd is right, Phil.  9.408 is over 3 years old and your root partition is likely clogged with unapplied Up2Dates.  If that's indeed the case, your best bet is to get some config backups off your UTM and then to re-install from scratch with the latest available ISO: UTM Support Downloads.  After the fresh install, reboot the UTM after inserting a config backup on a USB memory stick.

    Cheers - Bob

     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
  • First question: why have you never installed updates? 2nd one: uptime of 222 days....really? why? never change ...ehm touch... a running system? ;)

  • Hello Philq,

    Thank you for contacting the Sophos Community

    Just to add to the answer of .

    Once you have gained Shell Access to the UTM.

    If you identify that the up2date is indeed taking the space, you might need to remove these with the following command (run this command from within /var/up2date/sys )

    # rm *

    However, if you want to upgrade the UTM to 9.7 I would recommend you to better re-image the device by following this KB

    If for some reason you are not planning to upgrade to 9.7 to avoid getting the partition filled up, please go to Management >> Up2date >> Configuration >> Firmware Download Interval = Manual.

    Regards,


     
    Emmanuel (EmmoSophos)
    Technical Team Lead, Global Community Support
    Sophos Support VideosProduct Documentation  |  @SophosSupport  | Sign up for SMS Alerts
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