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performance issues on vmware

Hello,

I'm currently running a Sophos UTM Home 9.605-1 as a VM on a ESX 6.5 Host and I'm experiencing reduced throughput on the internet up. I've made sure that I use the VMXNET3 type on all the virtual network cards. I've made 2 speed tests one from a client in the network and one from a Client directly attached to the modem and I always see the same difference:

From the Network:

Directly attached to the modem:

any Ideas what this can be?

Thank You

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0 Alexander Busch over 5 years ago

Just out of interest, what about the CPU usage of the VM?

Did you try and turned off IPS?

Best regards

Alex

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0 Alexander Busch over 5 years ago

Just out of interest, what about the CPU usage of the VM?

Did you try and turned off IPS?

Best regards

Alex

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0 Marco Rebsamen over 5 years ago in reply to Alexander Busch

Hi Alex,

I ran the speed test again. This is the CPU graph from that moment:

Nevertheless I've tried to turn off IPS but it didn't change anything.
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0 Alexander Busch over 5 years ago in reply to Marco Rebsamen

Hi Marco,

this is the graph from the UTM. Could you check the graph of the VM (at ESX level)? Scale should be realtime.
And what CPU do you use?

Best regards

Alex

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0 Marco Rebsamen over 5 years ago in reply to Alexander Busch

Hi Alex,

Here you go:

and the overall load of the Host:

the Host has a Intel(R) Xeon(R) CPU E3-1220 V2 @ 3.10GHz CPU

Thanks
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0 Alexander Busch over 5 years ago in reply to Marco Rebsamen

Hi Marco,

maybe one more: https://community.sophos.com/kb/en-us/119272

And https://community.sophos.com/kb/en-us/122942

Additionally did you trying another speedtest? Maybe the gap isn’t so big.

Best regards

Alex

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0 Marco Rebsamen over 5 years ago in reply to Alexander Busch

that can't be the issue. I've disabled IPS and Network Visibility and still the throughput is poor

I have a loss of over 50% on upstream. You want to tell me that with this hardware no better performance is possible?
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0 Marco Rebsamen over 5 years ago in reply to Marco Rebsamen

I've found the Problem... In the QoS Settings were old settings.
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0 Alexander Busch over 5 years ago in reply to Marco Rebsamen

Cool, how much gap are you having now? 0?

Best regards

Alex

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0 Marco Rebsamen over 5 years ago in reply to Alexander Busch

Much less.... But the Internet is quite loaded today I guess...
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