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Can't log in - using correct password

I logged in using a password manager earlier today after a new installation from CD-image.

Now using the same password (cut-and-past from a password manager) I get denied. I've run into this twice and reinstalled twice.

There's something wrong with the authentication system, but other than going to another security solution from another vendor, what can I do?

Thanks,

Doug

PS - I'm seeing that the proxy authentication is failing too. Again, this appears to be a complete failure of the authentication system within the UTM.

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0 dirkkotte over 5 years ago

Hi,

try to use a short, very simple password without special characters first.

if this works, change the password to your liking, open a second browser tab and try to login using the new password (without logging out from first tab)

PS: how do you configure proxy-authentication? (local account or AD pass-through?)

Dirk

Systema Gesellschaft für angewandte Datentechnik mbH // Sophos Platinum Partner
Sophos Solution Partner since 2003
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0 dirkkotte over 5 years ago

Hi,

try to use a short, very simple password without special characters first.

if this works, change the password to your liking, open a second browser tab and try to login using the new password (without logging out from first tab)

PS: how do you configure proxy-authentication? (local account or AD pass-through?)

Dirk

Systema Gesellschaft für angewandte Datentechnik mbH // Sophos Platinum Partner
Sophos Solution Partner since 2003
If a post solves your question, click the 'Verify Answer' link at this post.
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