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Unable to automatically restore from USB more than once?

I have placed a backup file onto a FAT formatted USB drive renamed as restore.abf (unencrypted) and booted up the UTM to a successful restore. I attempt this again and it does not work. Same system, one edit made to system, reboot, says "Backup Restore Skipped" on the detailed boot menu of the UTM. I removed the file from the flash drive and attempted to move a different one onto the drive with a new timestamp, etc. Same thing..."Skipped". Any ideas?

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0 Jaydeep over 5 years ago

Hi Justin Edmands

Not sure about this error but if you have a backup in .ebf format from the other device, you may restore it from CLI in the UTM after boot. Please refer to this KBA Sophos UTM: How to restore an encrypted backup from the command line. You can place the backup in /home directory using WinSCP (https://community.sophos.com/kb/en-us/133731).

Regards

Jaydeep
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0 Justin Edmands over 5 years ago in reply to Jaydeep

Thanks for your reply. I should have mentioned that all other restore methods are working correctly. This is a test to see if we can go forward relying on handing someone in the department a flash drive with a restore.abf loaded and have it plugged in for a reboot during emergency situations. Below is a screenshot from the Sophos documentation explaining what I would like to do. It runs once, but never again. I would expect it to load off of the flash drive at every boot until it is unplugged. I have attempted the proper order many times as well with shutting the machine down without anything plugged in and waiting until it is off before plugging it in.
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0 Jaydeep over 5 years ago in reply to Justin Edmands

That's good to know you're testing this and thanks for explaining. I assumed you needed to restore the backup immediately. In this case, there is not much I can comment on, to be honest. I will try to run this in my test device and see if I come up with the same problem or not.

Regards

Jaydeep
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0 Jaydeep over 5 years ago in reply to Justin Edmands

That's good to know you're testing this and thanks for explaining. I assumed you needed to restore the backup immediately. In this case, there is not much I can comment on, to be honest. I will try to run this in my test device and see if I come up with the same problem or not.

Regards

Jaydeep
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