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Support for Megaraid 9460, intel x710 and x722?

Hello,

Hello,

We bought 2 new Lenovo SR630 servers  to replace the old IBM hardware base for Sophos UTM 9.5.

 

But we cannot even install from ISO:

- no harddisk is found

- no NIC is found

RAID-controller is Lenovo 930-8i, it is an Broadcom MegaRAID 9460 based chip

Ethernet (1 GB and 10 GB) is built-in X710 an risercard X722

 

All these chipsets are supported by SLES 11 and SLES 12 - during boot sequence of  the Sophos-Installer these chips are recognized and named correctly as we can see in the console (dmesg) - but the installer cannot find them.

Even using UTM 9.6 Beta 1 (9.570) does not the trick.

Still an "lspci" is listing all the devices needed and names them correctly -  

"detecting disks" during setup startup shows "LSI logic / Symbios logic RAID bus controller" - but the field after "Drivers" is empty and no disks are found.

 

Opened a case with sophos last week - no reply at all so far.

2 years ago we already had this:

https://community.sophos.com/products/unified-threat-management/f/hardware-installation-up2date-licensing/94940/ignored-becuase-it-lacks-a-name-buggy-hw---intel-x710-x557-at-and-x550t---sophos-utm-9-502

The Intel Lewisburg chipset is not really exotic anymore, isn´t it?

So any ideas how to get installed UTM 9.x on these servers without the need of buying really old and expensive riser-cards?

 Edit:

created a install-zipfile.

hwinfo_network contains no x710 or x722, but

hwinfo_storage contains a LSI - but no disk:

 PCI ae00.0: 0104 RAID bus controller
  [Created at pci.323]
  Unique ID: FMCm.rTb9PBkE8kD
  Parent ID: kj5Z.RRMZz7uGsg5
  SysFS ID: /devices/pci0000:ad/0000:ad:02.0/0000:ae:00.0
  SysFS BusID: 0000:ae:00.0
  Hardware Class: storage
  Model: "LSI Logic / Symbios Logic RAID bus controller"
  Vendor: pci 0x1000 "LSI Logic / Symbios Logic"
  Device: pci 0x0016 
  SubVendor: pci 0x1d49 
  SubDevice: pci 0x0601 
  Revision: 0x01
  Memory Range: 0xee000000-0xee0fffff (ro,non-prefetchable)
  Memory Range: 0xee100000-0xee1fffff (ro,non-prefetchable)
  Memory Range: 0xf7e00000-0xf7efffff (rw,non-prefetchable)
  I/O Ports: 0xf000-0xf0ff (rw)
  Memory Range: 0xf7d00000-0xf7dfffff (ro,non-prefetchable,disabled)
  IRQ: 11 (no events)
  Module Alias: "pci:v00001000d00000016sv00001D49sd00000601bc01sc04i00"
  Config Status: cfg=new, avail=yes, need=no, active=unknown
  Attached to: #104 (PCI bridge)

 

Thank you in advance - Chris



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Parents
  • Hi Chris,

    did you get Sophos running with your hardware?

    We are looking into buying 2 ThinkSystem SR650 Servers to run Sophos on. They use
     
    Intel X722 Integrated 10 GbE Controller for Lenovo ThinkSystem (Intel C624 "Lewisburg" PCH chipset)
     
    and ThinkSystem RAID 930 Series Internal RAID Adapter (Broadcom MegaRAID 9460 chipset)
     
    any info would be greatly appreciated.

    Marc

  • Hallo Marc and welcome to the UTM Community!

    You might want to consult the official UTM HCL and the *Unofficial* Hardware Compatibility List (HCL).  Best would be to choose your Sophos partner and have them check with Sophos.

    Cheers - Bob

     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
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