With 9.509, I had no problem with the User Portal. With 9.510-5 on my lab UTM, when I login, my username and email address appear at the upper-right, but then it locks up and displays nothing more. A reboot and a restore did not help. Anyone else?
Cheers - Bob
Sophos UTM Community Moderator Sophos Certified Architect - UTM Sophos Certified Engineer - XG Gold Solution Partner since 2005
I cant confirm this, UserPortal is working fine as before.
But i have another Issue, dont know if ist from this Version but my config:
I have the Sophos behind a NAT Router in my Testing environement and would like to establish an IPSECL2TP VPN with preshared key. If i do this in the UTM i cant connnect. If i disable IPSEC in UTM and make 3 DNat Rules to a RAS Server in my Network, i can connect and IPSEC/L2TP works fine.
I performed the update to 9.510-4 remotely (on my UTM at home), everything seemed to be fine, no issues noted.
Today I update to 9.510-5 remotely, and now the system is off-line and has been for well over an hour....
gonna have to look at this when I get back... :(
XG & UTM Architect (Systems: XG v18 & UTM 9.7 - Virtual, HW & SW) Curious enough to take it apart, skilled enough to put it back together, Clever enough to hide the extra parts when I'm Done!
Different IPsec remote access servers have different levels of security. The UTM's L2TP/IPsec implementation doesn't have the ability to "sign" encrypted packets with the public IP on your router, so your L2TP/IPsec client rejects those packets.
Cheers - Bob
Sophos UTM Community Moderator Sophos Certified Architect - UTM Sophos Certified Engineer - XG Gold Solution Partner since 2005
It's been over 3 weeks now and the 9.510-4 update is not available through Up2Date yet. I'm just wondering if the update is being delayed or there is something wrong on my end as a I usually recieve an email stating the firmware has been downloaded and is ready to be installed.
The latest is 9.510-5, available on the ftp site earlier this week. I'm still not recommending it. When I put it on my lab UTM, the User Portal was hosed, but no one else has reported that, so I may be headed for an install from scratch.
Cheers - Bob
Sophos UTM Community Moderator Sophos Certified Architect - UTM Sophos Certified Engineer - XG Gold Solution Partner since 2005
Bob, have you tried deleting your browser cookies? There was a rash of complaints in this topic that Mail Manager was broken, but it appeared to have been resolved by resetting cookies, so I wonder if it would solve your problem as well.
I have not seen anything from Sophos indicating that they understand the Mail Manager problem and are addressing it. At least mail manager is used by a small pool of relatively sophisticated users. Because User Portal is offered to a large pool of relatively less sophisticated users, even a requirement to purge cookies is problematic. So I hope we will see another hotfix to bring us to 9.510-6.
9.510 has a fix to Country Blocking Exceptions which I am eager to use, but for the moment I am holding firm on 9.506 because of the reported problems with subsequent versions.
yesterday I updated my Sophos UTM HA environment to version 9.510-5. And yes, HA is working again as it should! In the past I had error messages regarding Pop3 proxy not running, ACC device Agent not running, HA selfcheck after doing a failover and a faultback. Now, after doing a failover or a faultback there no more error messages.
