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vDSL and VLAN tagging issue

Hi Guys,

I've switched from DSL to vDSL PPPOE and having issues getting the link up. What I did:

Put the vDSL modem on bridged mode

Checked VDSL checkbox 

Tried without VDSL and doesn't work

Used VLAN 100 in the WAN interface as I can see my provider using VLAN 100 when changing connection mode to bridged

 

What do you guys think is wrong here? I attached screenshot of my UTM and modem.



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  • What does the provider's tech support say about the VLAN 100, Mohamed?

    What do you see in the logs when you try to connect?

    Cheers - Bob

     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
  • My ISP use vlan 100 that's from their auto configuration and online guides.

    I was able to make the connection without unticking the VDSL option but don't understand why it worked? 
    Is there any difference between the options? I can only see VDSL changes to MTU size.

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  • My ISP use vlan 100 that's from their auto configuration and online guides.

    I was able to make the connection without unticking the VDSL option but don't understand why it worked? 
    Is there any difference between the options? I can only see VDSL changes to MTU size.

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