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ATP C2/Generic-A Cloudflare 188.114.97.3 ?

Timo Bergmann over 1 year ago

Guten Abend,

ist hier etwas dran weshalb Sophos die IP 188.114.97.3 als Malicious einstuft oder wieder ein FalsePositive?

Unser ATP der UTM9 meldet das seit Freitag bei DNS Anfragen ...

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Karlos over 1 year ago in reply to Mathias Dorn +5 verified

HI all, we can confirm that this is a false positive and are working to publish updates to fix this issue. This is identified under LAB-78247. Thank you for your understanding as we actively work on this…

0 kerobra over 1 year ago in reply to AndreasE

Thanks for the reminder, I deleted the image. I am a bit fuzzy today.

Regards,

Kevin

Sophos CE/CA (XG, UTM, Central Endpoint)
Gold Partner
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0 Mathias Dorn over 1 year ago

same here and no official answer from Sophos?
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+2 Karlos over 1 year ago in reply to Mathias Dorn

HI all, we can confirm that this is a false positive and are working to publish updates to fix this issue. This is identified under LAB-78247. Thank you for your understanding as we actively work on this issue.

Karlos
Community Support Engineer | Sophos Technical Support
Knowledge Base | @SophosSupport | Sign up for SMS Alerts
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+1 Raphael Alganes over 1 year ago

Update: LABS have the detection whitelisted and should have this issue resolved by now.

Thanks for your time and patience and Thank you for choosing Sophos

Regards,

Raphael Alganes
Community Support Engineer | Sophos Technical Support
Sophos Support Videos | Product Documentation | @SophosSupport | Sign up for SMS Alerts
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0 Marcus Schollbach over 1 year ago in reply to Karlos

Where can i read about "LAB-78247"? Is there any webpage or knowledge base article?
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0 ThomW over 1 year ago in reply to Raphael Alganes

Inellix is still red. Shouldn't it be green now?

Lots of customers still facing this issue.

Sophos Gold Partner

4TISO GmbH, Germany

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0 LuCar Toni over 1 year ago in reply to ThomW

Please generate a case per customer, so Support can look into this individually.

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