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Inaccessible Webadmin and User Portal (v7.500)

After updating from 7.405 to 7.500 i can't access webadmin or user portal any more.
Webadmin was configured to use port 9002 and user portal is configured to port 4444.
The firewall listens to both ports (a telnet to both ports results in established connects without any messages), but attempts with https to those ports time out (no SSL warning appears).
Any hint to get back control?


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  • I bet you are stuck with reloading 7.405.  I would suggest going back to 4444 for WebAdmin before you Up2Date to 7.500.  You could change the User Portal access to 4443.  Also, you might want to leave yourself a "backdoor" to get into WebAdmin through the External interface.

    Cheers - Bob
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
Reply
  • I bet you are stuck with reloading 7.405.  I would suggest going back to 4444 for WebAdmin before you Up2Date to 7.500.  You could change the User Portal access to 4443.  Also, you might want to leave yourself a "backdoor" to get into WebAdmin through the External interface.

    Cheers - Bob
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
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