Hi all,
This is related to an earlier thread - Ubisoft Connect - Service unavailable
So, this Ubisoft Connect application used to work with no issues. Haven't used it for ages and now my son has purchased a game that is accessed by this client software. Neither of us can get this to connect - the app will just sit there and say' Connection Lost'.
Currently using Web Filtering in full transparent mode. If I disable Web Filtering, then the application works and connects. Switching Web Filtering back on and it fails again.
The trouble is, there is only one item mentioned in the Web Filtering logs which is related to the certificate on host dmx.upc.ubisoft.com. If I add this as an exception, then the issue is no longer logged but still can't connect. I have also tried adding to the transparent skiplist, but still doesn't work.
I'm now at a loss. Web Filtering is blocking this somewhere but there is nothing being logged which means there's nothing for me add as an exception etc.
I could really do with some help about how to drill down as to what Web Filtering is doing that may be blocking this client app from connecting. As a last resort I guess I could play around with Wireshark, but as it seems to be the Web Filtering module that is blocking this, I would have thought this should be being logged somewhere?
Thanks.
