Hello,
We wanted to call the web admin of the firewall and get the following error message.
What can we do here?
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[edited by: Erick Jan at 1:18 PM (GMT -8) on 14 Feb 2024]
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Hello,
We wanted to call the web admin of the firewall and get the following error message.
What can we do here?
Hi admin_idl,
Thank you for reaching out to Sophos Community.
Kindly try to restart the httpd services in CLI.
Erick Jan
Community Support Engineer | Sophos Technical Support
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Hello Erick, we did /etc/init.d/httpd restart.
But Webadmin and UserPortal still not working
Hi admin_idl,
Can you try to add this to your test
/etc/init.d/confd restart
Also, are there any recent changes done to the UTM?
Erick Jan
Community Support Engineer | Sophos Technical Support
Sophos Support Videos | Product Documentation | @SophosSupport | Sign up for SMS Alerts
If a post solves your question use the 'Verify Answer' link.
Hi admin_idl,
Can you try to add this to your test
/etc/init.d/confd restart
Also, are there any recent changes done to the UTM?
Erick Jan
Community Support Engineer | Sophos Technical Support
Sophos Support Videos | Product Documentation | @SophosSupport | Sign up for SMS Alerts
If a post solves your question use the 'Verify Answer' link.
Hello Erick,
We already did /etc/init.d/confd restart. But still webadmin and userportal not working
Hi admin_idl,
Kindly do a df -h and check if you still have available space or what is taking the space.
Or alternatively reach out to Sophos Support to have this further check.
Erick Jan
Community Support Engineer | Sophos Technical Support
Sophos Support Videos | Product Documentation | @SophosSupport | Sign up for SMS Alerts
If a post solves your question use the 'Verify Answer' link.