Hello,
We are using a Sophos SG Firewall and are struggling with high CPU utilization. ctasd.bin is causing a high CPU load on our firewall.
What could be the reason for this and what can be done about it?
Hello,
We are using a Sophos SG Firewall and are struggling with high CPU utilization. ctasd.bin is causing a high CPU load on our firewall.
What could be the reason for this and what can be done about it?
Hello admin_idl ,
Thank you for reaching out to the community, are there any coredumps for the ctasd under the cd /var/storage/cores/ directory ?
Thanks & Regards,
_______________________________________________________________
Vivek Jagad | Team Lead, Global Support & Services
Log a Support Case | Sophos Service Guide
Best Practices – Support Case
Sophos Community | Product Documentation | Sophos Techvids | SMS
If a post solves your question please use the 'Verify Answer' button.
That is the output from cd /var/storage/cores. What should i check?
Can you share the atop output ? - A guide to recording UTM process usage using atop.
Thanks & Regards,
_______________________________________________________________
Vivek Jagad | Team Lead, Global Support & Services
Log a Support Case | Sophos Service Guide
Best Practices – Support Case
Sophos Community | Product Documentation | Sophos Techvids | SMS
If a post solves your question please use the 'Verify Answer' button.
Do you need more information?
Here it looks good !
Thanks & Regards,
_______________________________________________________________
Vivek Jagad | Team Lead, Global Support & Services
Log a Support Case | Sophos Service Guide
Best Practices – Support Case
Sophos Community | Product Documentation | Sophos Techvids | SMS
If a post solves your question please use the 'Verify Answer' button.
Hey admin_idl , what is the impact with the high CPU usage ?
Thanks & Regards,
_______________________________________________________________
Vivek Jagad | Team Lead, Global Support & Services
Log a Support Case | Sophos Service Guide
Best Practices – Support Case
Sophos Community | Product Documentation | Sophos Techvids | SMS
If a post solves your question please use the 'Verify Answer' button.
The impact was that user portal and webadmin portal login was not working. But at the moment cpu is okay.
was not working as authentication or the page was not loading ?
Thanks & Regards,
_______________________________________________________________
Vivek Jagad | Team Lead, Global Support & Services
Log a Support Case | Sophos Service Guide
Best Practices – Support Case
Sophos Community | Product Documentation | Sophos Techvids | SMS
If a post solves your question please use the 'Verify Answer' button.
Authentication was not working