Network firewall rule ignored. Packets drop by default rule (6002)

Hello Antonio Bover , 

Thank you for reaching out to the community, yes indeed this is a default drop for the dstport 8446, SYN packet. Can you please create a new firewall rule on the top and then check ?

Rule 60002 generally means the traffic was not destined for Sophos UTM, no firewall rule matched that packet, and no transparent interception was applied. This is known as a "Default drop" because, by default, packets without matching firewall rules are dropped.

To fix this issue, create a firewall rule matching the traffic's source, service, and destination. If transparent interception should apply, check that the source or destination host/network is not included on a transparent interception skip list.

Hi Vivek,

Thanks for your reply. I created a new firewall rule on the top. It's a "user created rule" but there are many automatic (from server load balancing) rules that have a higher priority. My rule on the top gets the number 186 so it didn´t change anything. 

Another question, how could I edit my first post? I forgot to remove the public IP

Thanks,

Regards

How about plain src, dst or service base rule with no authentication !
Just click on more option > edit and you can edit the post ! 

Port 8446 is for iTunes Radio.  You probably have a phone that's streaming.

Thanks Vivek, finally it's working and matching the new rule "on the top". It seems it takes some time to apply the config. I just created a new rule to add a new port but it's still not matching. I'll wait some minutes and I'll try it later.

You were very helpful.

Thanks,

Regards

Thanks Vivek, finally it's working and matching the new rule "on the top". It seems it takes some time to apply the config. I just created a new rule to add a new port but it's still not matching. I'll wait some minutes and I'll try it later.

You were very helpful.

Thanks,

Regards

You're welcome Antonio Bover Cheers !!