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Printer

zeus1976

Hello together,

I come to you because I have a funny situation.

Setup:
Network A: 192.168.2.0/24 (clients)
Network B: 192.168.3.0/24 (printer)

The printer is in network B - but the clients are in network A.

Problem:
- If I print via network A to Network B, it does not work.
- When I print over network B, it works fine

Setting:
- I made a firewall rule that the clients in network A can access the printer network B (Source: Network Subnet / Port: Any / Destination: Printer)
- The printer assignment is done via IP address

Remark:
- Both on mobile and Windows 10 I have the problem.
- Firewall Sophos UTM - newest version


Why does it not work? Is there anything I can adjust on the firewall?

Best regards



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  • 0

      no, the firewall logs show that it is not blocked. I tried it with a return firewall rule, but the problem still persists.

      Here you have the logs - i have tried over the mobil (Port 161) or over the laptop (port 80). but is still not printed


    What can I do to solve the problem?

    Best regards

Reply
  • 0

      no, the firewall logs show that it is not blocked. I tried it with a return firewall rule, but the problem still persists.

      Here you have the logs - i have tried over the mobil (Port 161) or over the laptop (port 80). but is still not printed


    What can I do to solve the problem?

    Best regards

Children
  • 0 in reply to zeus1976

    Sorry, but neither port 80 nor port 161 are used for printing.
    Mostly port 80 is used to access the printer's configuration page, port 161 is SNMP ... some printerdrivers use it for a status query.

    First try to ping the printer. Successful?

    BTW... your client IP (10.242.3.2) is not from any of the subnets listed above...
    i would think you come from VPN currently.

    ... and the destination IP (192.168.230.240) is possibly incorrect ... (not Network B: 192.168.3.0/24 (printer))


    Dirk

    Systema Gesellschaft für angewandte Datentechnik mbH  // Sophos Platinum Partner
    Sophos Solution Partner since 2003
    If a post solves your question, click the 'Verify Answer' link at this post.

  • 0 in reply to zeus1976

    Your source IP 10.242.3.2 is from one of the VPN pools, from where are you testing this?

    Mit freundlichem Gruß, best regards from Germany,

    Philipp Rusch

    New Vision GmbH, Germany
    Sophos Silver-Partner

    If a post solves your question please use the 'Verify Answer' button.

  • 0 in reply to zeus1976

    Salut,

    Philipp and Dirk haven't found an answer for you because there's no real information about your problem.  We need to see lines where traffic to the printer is blocked - check #1 in Rulz.  If there are no blocks in the UTM logs, one has to suspect a printer setting.

    Cheers - Bob

     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
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