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Sophos SG 125w running UTM 9.72-13 email authentication issue...

When I add either a local SMTP server which is locked down by IP address and forwards the email to our MS365 SMTP server. When I add my local SMTP server IP address and hit apply I get "SMTP authentication username missing.", our servers don't use this, is there a work around? 

Any why would Sophos enforce such a thing, isn't up to the customer to decide if they are going to use it or not??


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  • Please insert a screencap of what you're seeing, Andrew.

    Cheers - Bob

    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA