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No main menu after ssh connection

Hello,

I can connect and login to my Sophos UTM (9.711-5) with putty (ssh).

But the "Main menu" does not display.

I'd like to access the Device Console.

Can someone help me ?

Thanks

Matthew



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  • Hello Matthew,

    there are two user-accounts, that allow access via SSH: loginuser and root.

    The normal way is to login with "loginuser", who has minimal privileges and then to switch to "root" with su -

    Mit freundlichem Gruß, best regards from Germany,

    Philipp Rusch

    New Vision GmbH, Germany
    Sophos Silver-Partner

    If a post solves your question please use the 'Verify Answer' button.

  • Hello jprusch,

    Thank you for your answer.

    I have already tried "su -"  (or "sudo su - root") but there is no "Main Menu" in order to get "Device Console".



    I can't use 'system' command in the prompt without acessing "Device Console" before.

    Best regards from France

    Matthew

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  • Hello jprusch,

    Thank you for your answer.

    I have already tried "su -"  (or "sudo su - root") but there is no "Main Menu" in order to get "Device Console".



    I can't use 'system' command in the prompt without acessing "Device Console" before.

    Best regards from France

    Matthew

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