Anyone knows why a SG 330 does not start and makes 3 beeps.
It stays in the same state the whole time it is on, port lights are also static. I cannot connect to it via COM either, it seems fully dead, any help?
Hi Daniel,Could be Hardware related issue.But, you can try re-imaging the appliance: https://support.sophos.com/support/s/article/KB-000034331?language=en_USAnd if the appliance does not recover, then should…
Hi Daniel,Could be Hardware related issue.But, you can try re-imaging the appliance: https://support.sophos.com/support/s/article/KB-000034331?language=en_USAnd if the appliance does not recover, then should log a service request with the support.
Thanks & Regards,
Vivek Jagad | Technical Account Manager 3 | Cyber Security EvolvedSophos Community | Product Documentation | Sophos Techvids | SMSIf a post solves your question please use the 'Verify Answer' button.
Hi Vivek,
already tried re-imaging and nothing so i will log a service request, thanks for answering
3 short beeps is usually a RAM defect.
Have a look here: https://www.lifewire.com/amibios-beep-codes-2624543
Mit freundlichem Gruß, best regards from Germany,
Philipp Rusch
New Vision GmbH, GermanySophos Silver-Partner
If a post solves your question please use the 'Verify Answer' button.
Danke schön!!
Some confusion.
Does the device not POST at all or doesn't boot?
No POST it doesn't get as far as booting - no video, can't get into the bios, no boot.
No boot means you can access all of the above, but the OS (UTM) fails to boot for some reason.
As mentioned before, the beeping usually indicates a hardware issue. However, I've found vm's that boot with sound available, generate several beeps during the process.