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UTM 9.708-6 Upgrade Breaks SPX Encryption Portal

Z Zman

UTM 9.707 worked perfectly fine while running SPX encryption.  Once we upgraded, new users and replies to encrypted messages get this when trying to access the reply and new user password portals.

404 File not found

The requested URL was not found on this server.

NO SUCH USER


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  • 0 in reply to Z Zman

    It's not something I use very often, but wanted to send some information to someone and they replied saying the link gave an error.  Did some testing and found that it is not working.  Have previously used it without issue so something definitely isn't right.  Going to try a reboot tonight to see if that makes any difference.

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  • 0 in reply to SAtkinson

    Just thought I'd update on this, I raised a ticket and got the patch applied by Sophos support.  Now seems to be working as expected.  Patch does not require a reboot, just a restart of email services, or did in my case.  From opening case to patch being applied was I think within a week.

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