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Dual ISPs configured in load balancing, SSL VPN and user portal goes down.

We have 2 ISPs that are configured with 100% for both in load balancing. The one at the top of the list is primary right. So it seems that the router reconfigures the load every so often and when the second ISP is primary the user portal and vpn become unreachable. We have tried multipath rules and a round robin in our dns server. Both portal and vpn work well with the primary isp but as soons as we enable both in load balancing several hours later they quit. What settings are we missing?



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  • Hi Dave and welcome to the UTM Community!

    Load Balancing and Uplink Balancing are two different things.  The problem you're describing sounds more like a problem with something in front of the UTM and not a configuration in the UTM.  If you think it's in the UTM, please insert a picture of the Edit of the setting.

    Cheers - Bob

     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
Reply
  • Hi Dave and welcome to the UTM Community!

    Load Balancing and Uplink Balancing are two different things.  The problem you're describing sounds more like a problem with something in front of the UTM and not a configuration in the UTM.  If you think it's in the UTM, please insert a picture of the Edit of the setting.

    Cheers - Bob

     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
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