UTM v9 notification does not work after upgrade isp from comcast to at&t

my UTM v9 notification was working fine, my email is gmail.

Yesterday, I upgrade my internet service from comcast to at&t gbit fiber, then I connected UTM v9 to the new service, everything seems working fine, except I have no more email notification from UTM. Anybody has idea what should I check on that? many thanks.

Ting



I resolved it, I adjusted smtp port from 25 to 587, I think my at&t router block outbound port 25.
[edited by: TingYu at 8:51 PM (GMT -7) on 20 Jul 2021]
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  • Good catch, Ting.  I was going to ask if this was a home-use situation because AT&T blocks some ports on residential connections.

    Cheers - Bob

     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
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  • Good catch, Ting.  I was going to ask if this was a home-use situation because AT&T blocks some ports on residential connections.

    Cheers - Bob

     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
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