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Slow download speeds

Hi, we detected that some PCs are having issues with download speeds, this happens in devices with Statics IP, in certain PCs this problem was fixed by setting DHCP, in other cases this did not resolve this issue.

When i use my laptop with a static IP download speed is very slow, but as soon as I set my NIC with DHCP, download speeds noticeably increases.

The company has an SG150 with a proxy, we already ruled out an ISP problem, or a switch related problem. There is a possibility that there's some rule that limits the bandwidth within a range of addresses?

PS. I don't have access to settings in the device. But i can talk with the people who can access the device.



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  • ¡Hola! Iván and welcome to the UTM Community!

    Several questions come to mind:

    1. How are you measuring speeds?
    2. What is providing DHCP?
    3. Are there any Quality of Service rules in the UTM?

    Cheers - Bob

     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
  • Hi, sorry for the delay.

    1. Im measuring the speeds with speedtest.net

    2. DHCP is provided by the Sophos SG150

    3. I have no permission to access and manage the Sophos. 

  • One of the people with direct access to the UTM will need to participate here for anyone to be able to help. Tell them to start with #1 in Rulz (last updated 2021-02-16) especially the Intrusion Prevention log.

    Cheers - Bob

     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
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