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Problem downloading Sophos UTM and compliance process

Hello everyone:

I am trying to access Sophos UTM home Edition from this link:

https://secure2.sophos.com/en-us/products/free-tools/sophos-utm-home-edition/download.aspx

I complete the process and have created the account but still I do not see it in my account. Then I try to reply to the compliance email and seems Sophos is having server issues.  I have tried to contact web support but they say they can only support enterprise customers. So here am I trying to get support. Email error from Sophos bellow.

Delivery has failed to these recipients or groups:

Sophos Support (downloadcompliance@sophos.com)

Your message can't be delivered because you do not have permissions to send to this email address. Ask the recipient’s e-mail administrator to grant you permissions and then try again. For more information about this issue see DSN code 5.7.1 in Exchange Online.

Diagnostic information for administrators:

Generating server: abn-exch5b.green.sophos

downloadcompliance@sophos.com
Remote Server returned '550 5.7.1 RESOLVER.RST.NotAuthorized; not authorized'

Original message headers:

Thanks



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