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Sophos SG450 Cluster Node destroyed after installing Update 9.703-3

Hello Community,

we have an SG450 Cluster with Sophos UTM Firmware Version: 9.602

Due to RAID DEGRADATION of one node we opened a RMA case and Sophos sent a new SG450 Node.

On this Node was UTM Firmware: 9.702 installed.

Yesterday we wanted to upgrade the SG450 cluster from UTM Firmware version: 9.602 to Firmware version: 9.703-3 via UP2DATE.

After starting the update one the SLAVE node (the node without raid degradation) and restart of this node (automatically from up2date),

the display shows: ERROR STATUS. The filesystem of this node was completly destroyed. No boot possible. --> FAIL SAFE image of Sophos was booted.

Fortunately we had an prepared SOPHOS SUSI Stick. (Sophos - Flash (Firmware) - UTM Smart Installer - 4GB)

With this we could reinstall the damaged node and then built up the Active-Passive-HA again.

Does anyone had also problems with 9.703?

Thanks so far!

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0 BAlfson over 4 years ago

Hallo Bepo,

You're the first to report this here. Did you try the Up2Date with the malfunctioning 450 still a part of the cluster?

Cheers - Bob

Sophos UTM Community Moderator
Sophos Certified Architect - UTM
Sophos Certified Engineer - XG
Gold Solution Partner since 2005

MediaSoft, Inc. USA
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0 Bepo over 4 years ago in reply to BAlfson

Hello Bob,

thank you for your answer.

Yes we have two SG450 nodes. They running in cluster mode: Hot-Standby.
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0 Bepo over 4 years ago in reply to BAlfson

Hello Bob,

thank you for your answer.

Yes we have two SG450 nodes. They running in cluster mode: Hot-Standby.
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