UTM Smart Installer: No devices with a CD-ROM partition were found!

Hi Christian,

If the Smart Installer you have is a rugged silver/grey 8GB USB 3.0 stick, oh boy do i have a good story which i won't go into.

If it is the above and not the white 2GB USB 2.0 rev. 3 then you have the all new Rev. 4!

Basically, someone in acquisitions bought the new sticks and put them into circulation before development had been done for the susi software to be compatible. The discovery for the manpower needed to do the development was only done a few weeks ago and they found some difficulties so it will be a little while longer before it is fully compatible.

For now, you can just burn the stick using something like rufus and just build it as a normal usb dvd boot drive as the cd partition still will act like one.

Except you lose pretty much everything smart about the "smart" installer.

I do not have a further update from the PM yet about the status of the development.

Emile

Oh no. I suspected somethig like this......because the thing is brand new and seems absolutely ok. So the rufus thing will work with the ssi iso?

Thanks

Joerg

Hi Joerg,

I believe that was the one discussed and the ssi iso will be fine, but i also cannot find any KB articles from the DCO team yet on the matter which they said they'd have out soon (a month ago).

Unfortunately, RMA won't help because they have no Rev 3s in EMEA and a very interesting phone call confirmed this. Basically, someone raided the Karlsruhe office desks in the end but i think i got our customer the last 2.

I'll pop an email asking where the KB is and will provide a link if i get one.

Emile

OK thanks Emile, highly appreciated. 

Joerg

Hi,

thank you all for the replies. Sorry for not responding anymore after my first post. Did not have the time to further go into this. I am glad I did not RMA this stick, since I guess I also have the "new" Rev.4 Version:

Unknown said:

For now, you can just burn the stick using something like rufus and just build it as a normal usb dvd boot drive as the cd partition still will act like one.

Except you lose pretty much everything smart about the "smart" installer.

So, the CD partition will stay on the stick, even if I burn it with rufus (what usually includes a full format). Is it possible to recover the "SUSI" functionality afterwards, when it's finally supported?

JoergRiether Thank you for pulling this up :)

Pleasure ;-)

Now a question to all: If I just use Rufus to create it I could then again take a standard usb stick instead of the susi one, right? Or is the susi stick somehow recognized as cdrom anyways and the Rufus thing in combination with the susi stick works better? Can anyone comment?

Thanks

Joerg

Pleasure ;-)

Now a question to all: If I just use Rufus to create it I could then again take a standard usb stick instead of the susi one, right? Or is the susi stick somehow recognized as cdrom anyways and the Rufus thing in combination with the susi stick works better? Can anyone comment?

Thanks

Joerg