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Astaro.org

Hi Everyone,

we've been planning a migration to a newer and more capable forum site for some time now, and were just a few weeks away from kicking off this process. Unfortunately, a recent vulnerability has appeared in the wild, affecting vBulletin, the software we were using for the astaro.org communities site. Astaro.org was not compromised from this vulnerability, but as a precaution, we did take the site down, to protect our users. 

The site used a number of add-ons, and some custom plugins, which would need weeks of effort to convert and replace, if we were to upgrade the site and apply fixes for this vulnerability. As we were planning to migrate by that time anyway, we've made the decision to cut immediately to the new communities site, which has been running successfully for other Sophos products. To that end, we've spun up two forums quickly, where astaro.org users can again congregate. unfortunately, it will still take some time to complete the migration, so user accounts, and previously posted content has not yet been migrated. This process will take a matter of weeks to complete. In the interim, we will create a static view of the astaro.org, so content there will still be accessible. This should be completed later today.

This certainly wasn't the introduction we wanted for our new communities site, but we are excited about the new platform, and its capabilities. Please be patient as we step through this transition as quickly as we can. There will be some pain, but we will try our best to minimize it for you. 

Thanks everyone for your patience, and understanding!

Alan Toews

Technical Product Manager, Network Security, Sophos



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  • Hi All. My name is Sherwin (aka Sure Win) and I am responsible for the Sophos Community.

    We've spoken with moderators like  and read a number of comments and suggestions on how we can improve the experience of Sophos Community. It's understandable that the UX and UI needs improvements and some of the features found in Astaro.org are not the same or available here. But, these are things we want to work with everyone here to improve on.

    The Sophos Community is new and very much beta. I hope we can continue to work together to build and refine the community so that you and others want to come and read the latest and greatest while drinking a cup of coffee (). 

    Send us your feedback here and if you wish, you may contact me directly at sherwin.pao@sophos.com

  • Sherwin, because of our discussions and the presentation that Mike Anderson made at the Partner Conference in Las Vegas, I know you're aware that this outage will cause everyone to immediately turn to Support. I've done so once already today when a client had a problem I hadn't seen before. I can imagine that less-knowledgeable users and resellers will flood Support with questions answered easily in the forums.

    As you can tell from the foregoing comments, the impression given is one of desperation. Were any former Astaro employees consulted about the ability of the UTM to protect astaro.org? It's as if someone above Mike said, "Thank goodness, now we don't have to worry about shutting that BB down - we have to!" Otherwise, we'd have gotten a clear technical explanation instead of Alan using his brains and depth of knowledge to be a good team player.

    Cheers - Bob
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
Reply
  • Sherwin, because of our discussions and the presentation that Mike Anderson made at the Partner Conference in Las Vegas, I know you're aware that this outage will cause everyone to immediately turn to Support. I've done so once already today when a client had a problem I hadn't seen before. I can imagine that less-knowledgeable users and resellers will flood Support with questions answered easily in the forums.

    As you can tell from the foregoing comments, the impression given is one of desperation. Were any former Astaro employees consulted about the ability of the UTM to protect astaro.org? It's as if someone above Mike said, "Thank goodness, now we don't have to worry about shutting that BB down - we have to!" Otherwise, we'd have gotten a clear technical explanation instead of Alan using his brains and depth of knowledge to be a good team player.

    Cheers - Bob
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
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