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Sophos disables eth0

Aristos Vasiliou

I installed Sophos UTM 9.5 Home on a PC. During setup I set eth1 as LAN. After the installation finished I browsed to the web interface and found out that for some reason eth0 which is connected to WAN was down.

 

For some reason Sophos disabled eth0. To confirm this I simply unplugged the ethernet cable from eth0, and plugged it on my ubiquity router and it had activity. Plugged it back to the PC on eth0, and it was dead.

 

So I formatted the PC again and tried the 32bit version of Sophos UTM and had the same result. So this time I formatted the PC again and installed pfsense. Both LAN & WAN was just fine. 

 

So this is definitely an issue with Sophos.

 

Anyone faced this issue before? Any workarounds? 

Thanks



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  • 0

    To fix the issue I had to go into the network interfaces settings and add the WAN interface, and then enable it. Which doesn't make sense because I was already asked this question during initial setup on the web interface and I specifically defined eth0.

    Later I found out that none of the initial wizard settings were configured. I had to add a DHCP server again, even though I did define it in the initial wizard. It's as if it doesn't matter what you configure during the initial wizard, you'll have to configure everything again once the wizard is done.

  • 0 in reply to Aristos Vasiliou

    You cant configure WAN during setup. Wan is configured during Wizard, but you didnt wait 5 minutes and the wizard was not finished.

  • 0 in reply to Ol Deda

    When I said "I was already asked this question during initial setup on the web interface" I meant the wizard.

    The wizard is finished on the last step. When do I have to wait 5 minutes?

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