Help us enhance your Sophos Community experience. Share your thoughts in our Sophos Community survey.

Can we go Back to the Future?

Am I the only one that has noticed that the integration of the Astaro KnowledgeBase into the Sophos database has given us a virtually useless tool?

Team, run these in parallel.  A lot of us will help you tune the Sophos side, but the present situation is untenable.

Cheers - Bob
Parents
  • Another observation...

    The acknowledgement that the search routine is substandard is astonishing.  Was this discovered only after the clumsy (I'm being generous) integration of the Astaro KB?

    This demonstrates a lack of caring for the time and life of your customers and partners.  This aspect of corporate culture apparently needs some attention.

    Cheers - Bob
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
Reply
  • Another observation...

    The acknowledgement that the search routine is substandard is astonishing.  Was this discovered only after the clumsy (I'm being generous) integration of the Astaro KB?

    This demonstrates a lack of caring for the time and life of your customers and partners.  This aspect of corporate culture apparently needs some attention.

    Cheers - Bob
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
Children
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