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Sphos UTM Firewall Essential license not licensing anything

Hello,

We wanted to use a "Firewall Essential" edition of UTM for an internal segment and therefore requested a license.

unfortunately, it seems that the license issued is unusable: all it has is "basic functionalities" and "endpoint security". If I check the license in the license management tool on my.astaro.com, it has all functionalities disabled.

How can I get a correct license ?

Edit: apparently, this is not a bug but a feature so the "Essential firewall" edition doesn't even has the "essential" part included (updates). What a disappointment [:(]
Parents
  • Tanks, fulgan, I tried to find that in the docs but couldn't, and my laptop with VM capability is in for repairs. 

    Can you resolve you issue with Steichen entries - or are they likewise hobbled?

    Cheers - Bob

    Sorry for any short responses!  Posted from my iPhone.
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
Reply
  • Tanks, fulgan, I tried to find that in the docs but couldn't, and my laptop with VM capability is in for repairs. 

    Can you resolve you issue with Steichen entries - or are they likewise hobbled?

    Cheers - Bob

    Sorry for any short responses!  Posted from my iPhone.
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
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