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Sphos UTM Firewall Essential license not licensing anything

Hello,

We wanted to use a "Firewall Essential" edition of UTM for an internal segment and therefore requested a license.

unfortunately, it seems that the license issued is unusable: all it has is "basic functionalities" and "endpoint security". If I check the license in the license management tool on my.astaro.com, it has all functionalities disabled.

How can I get a correct license ?

Edit: apparently, this is not a bug but a feature so the "Essential firewall" edition doesn't even has the "essential" part included (updates). What a disappointment [:(]
Parents
  • I think that's a great suggestion - to offer a subscription for UP2Date service for an Essential Firewall.  Since there's no anti-virus or Intrusion Prevention, there's no need for pattern updates.

    Are you sure the DNS is limited in that way?  I thought all 'Network Services' were included.

    Cheers - Bob
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
Reply
  • I think that's a great suggestion - to offer a subscription for UP2Date service for an Essential Firewall.  Since there's no anti-virus or Intrusion Prevention, there's no need for pattern updates.

    Are you sure the DNS is limited in that way?  I thought all 'Network Services' were included.

    Cheers - Bob
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
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