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AP Connection Lost after TX Settings change

MarcHurrelmann

Hi

While testing some connections we play with TX settings and set them to 75%. After rechange to 100% the networks gone

down and didn´t come up again. Central shows 100% OK for more than 30min. After this time Central change to offline. We try

to boot the AP.... nothing. Looking into the paket filter the AP is still online an send pakets UDP to 5-10 NTP Server every 20sec????

It will never send a Paket to the Provisioning Server again on Port HTTPS. From Time to Time its restart itselfs but nothing happens. 

Looks like we need to flash AP again? Any other idea?

Best regards


Marc



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  • 0 in reply to DirkBolte

    Hi

    it looks like 4 to X times green, 2 times green fast then solid orange some time... then reboot and same stuff again. 

    Deregister don´t work... if you look into the firewall log... there is no request to Sophos Cloud comming from the AP. Even not after rebooting. There

    no possibility for remote mangement. Should I flash the AP und try to break it again? Do you want to have a look on it before?

    Regards Marc

  • 0 in reply to MarcHurrelmann

    Hi,

    The root cause of the issue is addressed with AP firmware version 1.0.1 . If you need support with getting the AP in a workable state again, please contact me.

    kind regards, 

    Dirk

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