Hi, I configured on sophos central my AP 55C with two wireless network, but i don't see the ssid on my environment. Where am I doing wrong?
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Hi, I configured on sophos central my AP 55C with two wireless network, but i don't see the ssid on my environment. Where am I doing wrong?
Hello Fabio,
To reproduce the issue on our side could you please provide information on the following parameters.
1. The type of encryption that you used for creating the networks.
2. Type Frequency bands (2.4/ 5Ghz)
3. Auto channel/ any specific channel.
In addition, could you also please verify that the networks were properly applied to the access point. This can be done by navigating to the Access Points tab followed by selecting the AP of interest. Applied wireless networks are listed there as shown in the screenshot below.
-Alex.
Hi Alex, the encryption is wpa2 personal and none encryption. I created two wireless network.
The frequency is both 2,4 & 5 MHz
The channel is configured as auto.
I'm not able to attach the screenshoot
Alex, if you want, you can chat via skype
In Wireless> Settings> Diagnose settings
Could you enable the option "Forward access points logs", and hit Save. This will help us to investigate more on this issue.
In Wireless> Settings> Diagnose settings
Could you enable the option "Forward access points logs", and hit Save. This will help us to investigate more on this issue.