Unable to register APs in Sophos Central, even known good devices, remove/add - same account

Question

Is anyone else experiencing issues registering APX devices with with Sophos Central Wireless at the moment? 
 As per the Sophos guidance, I have disabled Wireless Protection within my local Sophos XG network (APs show as "Pending"). 
 As a test, I have deleted a device from Sophos Wireless - then tried to re-register it.

emmosophos · Accepted Answer

Hello Community, 
 Thank you for your reports. 
 GES/DEV was investigating this issue under SIM-61374. 
 T he issue has been resolved as of 12:17 pm PST. 
 If you still experience issues, please share any Case ID you have logged with Support and make sure to share in the ticket the AP S/N and Enable Support Access to Sophos Central. 
 Regards,

Erick Jan · Answer

Hi Ludo, 
 That is great to hear, and thanks for your reports.

Erick Jan · Answer

Hi Matthew, 
 Unfortunately, I also can't register and am experiencing the same error. 
 I'll check this with our internal team and keep you posted once I have an update.

Matthew Franklin · Answer

Fantastic news. Many thanks emmosophos

Unable to register APs in Sophos Central, even known good devices, remove/add - same account

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