Thread Info
  • State Not Answered
  • Locked Locked
  • Replies 1 reply
  • Subscribers 13 subscribers
  • Views 1511 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Migrate from on-site to central

helmut willems1

Yesterday i started with migrate my sophos AP to central.

i'v already done 3 sites without problems

Now on the 4th i can't  register the AP in central ,  "AP did not connect to cloud within the timeout" is the message.

in the Firewall the AP is marked as pending.

How to solve ? 



This thread was automatically locked due to age.
  • 0

    Sounds like you haven't turned off XG management of the AP (Administration > Device Access > Wireless Protection off). If Wireless "Protection" is on, the XG will intercept  the AP's attempt to contact Sophos Central -- which is what you see with "Pending".. Not sure if you need to reboot the XG or if you can cancel the Pending and then turn off Wireless Protection.

Unfiltered HTML