my APX320X keep rebooting, after start it is getting IP from DHCP (separate DHCP server controller ) After that I'm able to ping the AP IP for 20 seconds, Led status is blinking red
after that it goes unreachable and this scenario continue, Led status all 3 leds turn on for a few seconds
Tried to reset the AP (Hold 8 sec) and factory reset (20 sec) but same scenario, the AP keeps resetting.
In between AP and UTM, there is switch only, rule allows full internet access.
Product: SG 320 v9.706-9
I have a ticket open more than 1 month, they sent me a second hardware with the same fault.
Now I need the AP, but I have no answer from technical help desk in the last 7 days.
APX 320X is currently supported only through Sophos Central. There is a known issue if there is a Sophos firewall between the access point and Central with wireless functionality enabled. This is…
Hey Gioceroni, Welcome to Sophos Community.
Did you try taking a tcpdump on the UTM for the access point's IP address to see whether AP initiates any requests to internet before it goes down? Please share the support case ID via PM and I'll Follow-up further internally.