Captive Portal Password Mails having bad typography for I and l

do I need a support case to push this?

Hello, Yes, this is an issue with the Sophos Sans font that is currently used. On Central WIFI, we changed the text displayed on the printable voucher from Sophos Sans to Flama and this confusion got resolved. The problem you are seeing is with the emails that are sent out. We do have this on our backlog but since this involves changes in the generic framework, I would suggest creating a support case as that would help us prioritise this item. 

Thank you for your reply!

Of course, the font in incoming mails can also be overwritten by settings in the local mail program. That's why I suggested to exclude the two letters.

Tejas Kashyap said:

creating a support case as that would help us prioritise thi

will do that.

case No. 04282734

case No. 04282734

case update: The Development reference ticket will be converted to a feature request.

the font in the new hotspot mails has been changed to Andale Mono

India and lima are still hard to identify but it is possible with large fonts.