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Discussions "unauthorize" endpoint that has once authenticated to captive portal

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"unauthorize" endpoint that has once authenticated to captive portal

LHerzog over 4 years ago

Hello,

I'd like to know how I can remove a computer, that once logged into Central captive portal (CP) and authenticated.

For some SSIDs we have policies that allow devices to be authenticated for several weeks.

For debugging purpose I want some choosen devices to need to reauthenticate to the CP.

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0 emmosophos over 4 years ago

Hello LHerzog,

Thank you for contacting the Sophos Community!

The only way I found was to disable the Hotspot and then recreate the hotspot.

But I think you are looking for an option in the GUI to disassociate the device from Central Wireless and CP and force the user to re-authenticate?

Regards,

Emmanuel (EmmoSophos)

Technical Team Lead, Global Community Support
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0 LHerzog over 4 years ago in reply to emmosophos

Hi,

thats true. It should be possible in Central to unauthorize a user. Of course you could change the key for the SSID, but that is not a realistic scenario. Also recreating a Hotspot for this task is not suitable.
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0 LHerzog over 4 years ago in reply to emmosophos

Hi,

thats true. It should be possible in Central to unauthorize a user. Of course you could change the key for the SSID, but that is not a realistic scenario. Also recreating a Hotspot for this task is not suitable.
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0 emmosophos over 4 years ago in reply to LHerzog

Hello LHerzog,

Thank you for the follow-up!

I will pass your comments to PM about this.

Regards,

Emmanuel (EmmoSophos)

Technical Team Lead, Global Community Support
Sophos Support Videos | Product Documentation | @SophosSupport | Sign up for SMS Alerts
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