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Can anyone let me know please?
After updating the firmware to SFOS_15.01.0_MR-2-418, I succeeded registering the device, but then syncronization could not be done as per error.
"Device could not be syncronized, please contact support"
How can I proceed syncronization?
Dear Sachin Gurung,
Hi. Thank you for the concern. This is the error screen appeared.
However, after "Register device" and re-tried Syncronization, I succeeded in resigering the unit and the name appeared on Mu Sophos> View Device menu.
So the issue has been solved now.
Anyway, thank you for the concern.
Dear Sachin Gurung,
Hi. Thank you for the concern. This is the error screen appeared.
However, after "Register device" and re-tried Syncronization, I succeeded in resigering the unit and the name appeared on Mu Sophos> View Device menu.
So the issue has been solved now.
Anyway, thank you for the concern.
