Hi, I can't reset my SOPHOS XGS126. I connect through putty and the RESET password does not work.
Added TAGs
[edited by: Erick Jan at 7:14 AM (GMT -7) on 27 Sep 2024]
Important note about SSL VPN compatibility for 20.0 MR1 with EoL SFOS versions and UTM9 OS. Learn more in the release notes.
Hi, I can't reset my SOPHOS XGS126. I connect through putty and the RESET password does not work.
Hello,
Try reimage and if it still fails, raise the support case and it require investigation.
https://docs.sophos.com/support/help/en-us/portal/userGuide/cases/caseCreateTechnical/index.html
Mayur Makvana
Technical Account Manager | Global Customer Experience
Sophos Support Videos | Knowledge Base | @SophosSupport | Sign up for SMS Alerts |
If a post solves your question please use the 'Verify Answer' button.
Hello,
Try reimage and if it still fails, raise the support case and it require investigation.
https://docs.sophos.com/support/help/en-us/portal/userGuide/cases/caseCreateTechnical/index.html
Mayur Makvana
Technical Account Manager | Global Customer Experience
Sophos Support Videos | Knowledge Base | @SophosSupport | Sign up for SMS Alerts |
If a post solves your question please use the 'Verify Answer' button.