Important note about SSL VPN compatibility for 20.0 MR1 with EoL SFOS versions and UTM9 OS. Learn more in the release notes.

VPN Menu Missing from User Portal

Hi there, I am using a Sophos XG 115 firewall. Yesterday the VPN stopped functioning after I installed the most recent firmware version MR-2-Build378 (20.0.2), and the VPN menu vanished from the user interface. I am able to download the Sophos Connect client from the SSL VPN on the remote access page, but the user portal does not have a menu, so I am unable to download the.ovpn file. I have examined the user's VPN policy earlier. All is well, but I'm unable to get the VPN menu to show again. Could you please help me?



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[edited by: Erick Jan at 12:13 PM (GMT -7) on 26 Aug 2024]