Important note about SSL VPN compatibility for 20.0 MR1 with EoL SFOS versions and UTM9 OS. Learn more in the release notes.
Hello Sophos Community,
Is there any documentation or procedure to troubleshoot end user disconnection from our remote access IPsec VPN? I have been looking on how to look at the firewall logs but I couldn't finds anything usefull.
Hi Alejandro Riveros ,
Thank you for reaching out to the community, refer the - Troubleshoot remote access VPN, and Sophos Firewall: IPsec remote access VPN authentication fails.
Thanks & Regards,
_______________________________________________________________
Vivek Jagad | Team Lead, Global Support & Services
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Hi Alejandro Riveros .
Sure, #service strongswan:debug -ds nosync | REF - log file details.
Thanks & Regards,
_______________________________________________________________
Vivek Jagad | Team Lead, Global Support & Services
Log a Support Case | Sophos Service Guide
Best Practices – Support Case
Sophos Community | Product Documentation | Sophos Techvids | SMS
If a post solves your question please use the 'Verify Answer' button.
