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remove firewall licenses from Sophos central

Adel Fouad Mohamed 3 months ago

Hello

Good Day for every one

i need to remove licenses to old device but i cant do this look to photo in attached

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0 Mayur Makvana 3 months ago

Hello,

You can deregister using below:

https://docs.sophos.com/central/customer/help/en-us/ManageYourProducts/GlobalSettings/NetworkUTMs/index.html

Go to My Products > General Settings > Registered Firewall Appliances.

You can see Sophos Firewall devices that have been registered with Sophos Central. You can also deregister (or "disconnect") them.

Mayur Makvana
Technical Account Manager | Global Customer Experience
Sophos Support Videos | Knowledge Base | @SophosSupport | Sign up for SMS Alerts |
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0 Adel Fouad Mohamed 3 months ago in reply to Mayur Makvana

hello

i do like you tell me but i found the only one i used already
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0 Mayur Makvana 3 months ago in reply to Adel Fouad Mohamed

Hello,

Kindly raise the Customer Care case to review on this.

Mayur Makvana
Technical Account Manager | Global Customer Experience
Sophos Support Videos | Knowledge Base | @SophosSupport | Sign up for SMS Alerts |
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0 Adel Fouad Mohamed 3 months ago in reply to Mayur Makvana

how can i contact with Customer Care
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0 Mayur Makvana 3 months ago in reply to Adel Fouad Mohamed

Hello,

You still have to use same link:

docs.sophos.com/.../index.html

Mayur Makvana
Technical Account Manager | Global Customer Experience
Sophos Support Videos | Knowledge Base | @SophosSupport | Sign up for SMS Alerts |
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0 Mayur Makvana 3 months ago in reply to Adel Fouad Mohamed

Hello,

You still have to use same link:

docs.sophos.com/.../index.html

Mayur Makvana
Technical Account Manager | Global Customer Experience
Sophos Support Videos | Knowledge Base | @SophosSupport | Sign up for SMS Alerts |
If a post solves your question please use the 'Verify Answer' button.
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