Sophos xg135 CPU always 90%

Hello,

Thank you for contacting Sophos Community!

I could see that the load-average on your device looks too high.

Have you applied DoS settings ? https://docs.sophos.com/nsg/sophos-firewall/19.5/Help/en-us/webhelp/onlinehelp/AdministratorHelp/IntrusionPrevention/HowToArticles/IPSPreventDosDdos/index.html 

Kindly share the output of below from advance shell:

#cat /log/syslog.log | grep -i  "media"

Hello,

Thank you for contacting Sophos Community!

I could see that the load-average on your device looks too high.

Have you applied DoS settings ? https://docs.sophos.com/nsg/sophos-firewall/19.5/Help/en-us/webhelp/onlinehelp/AdministratorHelp/IntrusionPrevention/HowToArticles/IPSPreventDosDdos/index.html 

Kindly share the output of below from advance shell:

#cat /log/syslog.log | grep -i  "media"

i type

 cat /log/syslog.log | grep -i  "media" 

like you tell me but not do anything  look to attached photo 

Hello,

The command is to identify if there is any errors related to disk. There are no errors and hence no output.

Could you please apply the DoS settings as suggested in KBA shared?

Also validate, the system graphs of the interface usage. Do you see any high usage of WAN or LAN interface?

Also check the disk utilization using below:

#df -kh 

i do like you do here 

 https://docs.sophos.com/nsg/sophos-firewall/19.5/Help/en-us/webhelp/onlinehelp/AdministratorHelp/IntrusionPrevention/HowToArticles/IPSPreventDosDdos/index.html#protect-your-network-from-a-ddos-attack

and i don't see or usage anything usage of wan or lan in graphs 

and i do df -kh

look to attached photo

Hello,

Kindly go ahead and raise the support case using below and share us the case number in DM.

docs.sophos.com/.../index.html

Hello,

i go to like you tell me  https://docs.sophos.com/support/help/en-us/portal/userGuide/cases/caseCreateTechnical/index.html

and go to Sophos support link and but my email and password but give me this error  look to attached photo

Hello Adel,

It is advice to call on support number to get further assistance on both the issues:

docs.sophos.com/.../index.html

Okay Thank you Eng. Mayur