Using Sophos XGS firewall API to get guest user details?

Hi LRSFC_DanJ Thank you for reaching out to the Sophos community team, I have tested it on my LAB device, and looks like it is working fine for me.

Added gust user manually to perform API test you mentioned in this thread:



API:

https:/.../APIController APIVersion="2000.1">
<Login>
<Username>AAAAAAA</Username>
<Password>BBBBBBB</Password>
</Login>
<Get>
<GuestUser></GuestUser>
</Get>
</Request>

API Output:



Please ensure that the source IP from where you are performing the API operation is added in the "API configuration" under the "Allowed IP address" in the web admin UI settings.



If the above is fine then please re-validate the rights for your administrator profile and if it looks fine and the issue is still there then give it a try by using and submitting the default admin user login in API to see how it goes with the default admin.

It turns out that I need to use the fully qualified username e.g. adminuser@my.domain and this allows it to work correctly.

Hi LRSFC_DanJ Yes username used in API is required to be matched with the username reflected on GUI under Authentication > Username. Thank you for sharing this latest status and managing to identify the error to fix the issue.