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Discussions New firewall rule does not show in listing

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New firewall rule does not show in listing

Tony Graham 4 months ago

Added a new firewall rule. It does not show in the Rules and Policies. I thought maybe I didn't click 'Save'.

So I went back in to add a new rule. This time when I try to add the rule, it says 'Rule already exists.'

Ummm, okay. Where is it?

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Tony Graham 4 months ago +2 verified

Found it. Just not where I would have expected it to be. Thanks.

+1 Tony Graham 4 months ago

Found it. Just not where I would have expected it to be.

Thanks.
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+1 Mayur Makvana 4 months ago

Hello Tony,

Thank you for contacting Sophos Community!

The rule must have placed in the best matching group, if you have not chosen the rule position and group.

Mayur Makvana
Technical Account Manager | Global Customer Experience
Sophos Support Videos | Knowledge Base | @SophosSupport | Sign up for SMS Alerts |
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0 Tony Graham 4 months ago in reply to Mayur Makvana

I am new to Sophos Firewall. I have been a lifelong Checkpoint customer (since 1996), I am pilot testing Sophos Firewall on a backup link. I like it, it's just different. I did not realize that you had to specify a position and group(or none) in the rulebase when creating a new rule. I sorted it out pretty quickly though. Thanks.
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0 Mayur Makvana 4 months ago in reply to Tony Graham

Hello Tony Graham ,

Thank you. Based on your findings, I already assumed that you are technology savvy person.

Mayur Makvana
Technical Account Manager | Global Customer Experience
Sophos Support Videos | Knowledge Base | @SophosSupport | Sign up for SMS Alerts |
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