Important note about SSL VPN compatibility for 20.0 MR1 with EoL SFOS versions and UTM9 OS. Learn more in the release notes.

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SSL VPN connection reset by Gateway

Sophos User4922

Hi, i have the same Probleme like mentioned here

 Not able to connect SSL VPN 

but i am not able to find the setting he has changed in the xgs menu.

( i did already all Troubleshoot steps, even have compared all settings with another xgs device where the VPN works flawless )



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    Hi  Thank you for reaching out to the Sophos community team.

    Settings change is one of the possible causes, If no changes are done or no changes related entry and logs and if the issue remains the same for you after following the guided steps in the help section I would suggest opening a Support case to investigate it further and to validate more based on logs for 1 specific instance. 

    Regards,

    Vishal Ranpariya
    Technical Account Manager | Sophos Technical Support
    Sophos Support Videos | Knowledge Base  |  @SophosSupport | Sign up for SMS Alerts |
    If a post solves your question use the 'Verify Answer' link.

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  • 0

    Hi  Thank you for reaching out to the Sophos community team.

    Settings change is one of the possible causes, If no changes are done or no changes related entry and logs and if the issue remains the same for you after following the guided steps in the help section I would suggest opening a Support case to investigate it further and to validate more based on logs for 1 specific instance. 

    Regards,

    Vishal Ranpariya
    Technical Account Manager | Sophos Technical Support
    Sophos Support Videos | Knowledge Base  |  @SophosSupport | Sign up for SMS Alerts |
    If a post solves your question use the 'Verify Answer' link.

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