I believe I have everything right but I cannot see traffic in the firewall logs and I cannot get remote access to ether media server. NAT Rule : Port 2 is WAN, Port 1 is LAN, Synology is a local IP Any Suggestions? I already called my ISP and they confirmed the port is open and my ISP modem has port forwarding enabled to my Sophos firewall. ISP to Modem, Modem to Sophos WAN on 192.168.x.x, Sophos Lan to Network device on 10.x.x.x

Hi, you will have a double NAT which more than likely is confusing the issue. DO you really need your ISP in router mode, why not use bridge mose? Ian

Port Forwarding Question - Plex or Embry

DaniellsFirewall 9 days ago

I believe I have everything right but I cannot see traffic in the firewall logs and I cannot get remote access to ether media server.

NAT Rule : Port 2 is WAN, Port 1 is LAN, Synology is a local IP

Any Suggestions? I already called my ISP and they confirmed the port is open and my ISP modem has port forwarding enabled to my Sophos firewall.

ISP to Modem, Modem to Sophos WAN on 192.168.x.x, Sophos Lan to Network device on 10.x.x.x

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[edited by: Erick Jan at 4:16 AM (GMT -7) on 17 Jun 2024]

Top Replies

rfcat_vk 9 days ago +2 verified

Hi, you will have a double NAT which more than likely is confusing the issue. DO you really need your ISP in router mode, why not use bridge mose? Ian

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0 Erick Jan 9 days ago
Hi,

Thank you for reaching out to Sophos Community.
I would recommend to do a traceroute from the client side and also checking tcpdump from the firewall side .

Kindly check where the packet traffic stops

Test also on different port

Check the Firewall Rule

kindly check the fillowing which might assist you

Sophos Firewall: CLI Troubleshooting Tools
Erick Jan
Community Support Engineer | Sophos Technical Support
Sophos Support Videos | Product Documentation | @SophosSupport | Sign up for SMS Alerts
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0 Erick Jan 9 days ago
Hi,

Thank you for reaching out to Sophos Community.
I would recommend to do a traceroute from the client side and also checking tcpdump from the firewall side .

Kindly check where the packet traffic stops

Test also on different port

Check the Firewall Rule

kindly check the fillowing which might assist you

Sophos Firewall: CLI Troubleshooting Tools
Erick Jan
Community Support Engineer | Sophos Technical Support
Sophos Support Videos | Product Documentation | @SophosSupport | Sign up for SMS Alerts
If a post solves your question use the 'Verify Answer' link.
Cancel
Vote Up 0 Vote Down

Sign in to reply

Verify Answer

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