Important note about SSL VPN compatibility for 20.0 MR1 with EoL SFOS versions and UTM9 OS. Learn more in the release notes.

Problems with IP Geolocation

Hello Sophos,

As an Internet provider, we have had extreme problems with geolocation in recent weeks. As we have now found out, this mainly affects services and applications that use a Sophos firewall. Our IP addresses are probably recognised here as Israel.

Which database is being referred to? Is it possible to store a geofeed file with Sophos?

Do any lists have to be updated manually in the firewalls for the adjustments of geodata or does this happen locally or automatically?

In all known databases such as MaxMind, IP2Location etc. our IPs are listed as German.

Please give me feedback on where we can release our IPs so that our customers can use our services again without any problems. Thank you very much.

BR Tim

Added TAGs
[edited by: Raphael Alganes at 3:07 PM (GMT -7) on 23 May 2024]