Important note about SSL VPN compatibility for 20.0 MR1 with EoL SFOS versions and UTM9 OS. Learn more in the release notes.

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SSL VPN not connecting after upgrade

Derrick Oware

The customer recently ugraded their firmware from SFOS 19.0.1 MR-1-Build365 to SFOS 19.5.3 MR-3-Build652 and they currently are unable to reach the remote sites through their SSL VPN.

No changes were made to the initial configuration and a reboot from the old firmware is not resolving the connectivity challenge. Kindly assist



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